Feedback Chat

[leigh marx]

Just starting this here….more of a test. But let’s put some feedback in here.

[Chrisz]

Hi, first of the new website looks great 🙂

But I wanted to let you know that I can’t watch Grey’s Anatomy S14 E22. It says Membership Required and I have an Unlimited Free Membership. All the episodes after are working

[leigh marx]

Thank you for letting us know! This has been fixed. Please let me know if there is anything else I can help with!

[mila_bonnes]

Hi, I have a 4 week early plan but every video that I click shows that I need to subscribe, even old videos.

[leigh marx]

Mila – This should be fixed. We had some updates that caused some bugs. Please let us know if you have anymore problems.

[Susan]

Hi. Have a membership through Patreon. I’ve been getting errors and playback is choppy. The worst episode has been Greys S14E4. I’ve tried several devices. I was going to try watching through the website, but it wants me to buy another membership. Do I need to cancel my Patreon and resign up here?

[Susan]

I’m going to just subscribe through the website and hope that fixes it

[leigh marx]

Susan – Please let me know if this has been fixed. You should be able to log-in with your Patreon acount on the login screen.

[LeeMoretti]

I’m trying to watch his reaction to 911 season 2 episode 16, but it never loads fully, and the rest of the episodes play. Refreshing does not work either

[leigh marx]

Thank you for letting us know. This has been fixed. Please reach out if there are any other issues!

[lwaters]

We’re having the same problem. Season 10 of Grey’s Anatomy was why we came, but even after signing up for a paid membership, we get a message saying “to access this content, become a member”.

[lwaters]

I AM ABOUT TO GET FURIOUS. I HAVE PAID FOR A MEMBERSHIP AND STILL I CANNOT GET ACCESS TO S10 E22 OF GREY’S ANATOMY. THIS SITE IS NOT WORKING. WE CANNOT AFFORD TO WASTE MONEY ON A SITE THAT DOES NOT WORK AND IF I DON’T GET MY DAILY DOSE OF GREY’S ANATOMY IT WILL DISPLEASE ME GREATLY. leighwaters@yahoo.com

[leigh marx]

Thank you for letting us know that you couldn’t access this episode. It should be fixed. Please feel free to let us know if there are any further issues.

[Susan]

Has there been a change or maybe there us something wrong with my account…the 3 shows I’m watching haven’t updated in 2 weeks. Was there an announcement about a delay?

[leigh marx]

Nothing has changed. It has been a rough couple of weeks, and we are getting things out as soon as possible. You should see updates this week to all tiers.

[Author]

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